When you register with AO88, we receive certain information from you. This page explains what we store, why we store it, and whether we ever share it with anyone.
Our six core commitments to protecting your data at ao88
AO88 only collects information that is genuinely necessary to provide our services. Requesting data beyond what is needed goes against our policy. The details are explained in three sections below.
| Data Type | When It Is Collected |
|---|---|
| Full Name | At Registration |
| Mobile number | During registration & verification |
| Email Address | At Registration |
| Date of birth | For age verification purposes |
| NID / Passport Information | For KYC verification |
| Payment details (bKash / Nagad number) | On deposits & withdrawals |
| Support Conversations | Via live chat & email |
When you use the AO88 website or app, certain technical information is collected automatically:
To confirm payment processing, we receive transaction confirmation data from bKash, Nagad, or your bank. Additional information may also be obtained from specific verification services for fraud prevention purposes.
Ao88 does not collect data without purpose. Every piece of information has a specific reason behind it and is not used beyond that purpose.
Essential system messages (such as payment confirmations and security alerts) will always be sent. You can turn off promotional messages at any time — just go to Account Settings and update your notification preferences.
AO88 uses internationally recognised technology to protect your data — covering not just software, but also staff management and operational security.
Ao88 uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.
| Cookie Types | Purpose | Mandatory? |
|---|---|---|
| Essential Cookies | Login session & security token storage | Yes |
| Functional Cookies | Remembering language preferences and theme settings | No |
| Analytics Cookies | Understanding page visits & usage patterns | No |
| Security cookies | Suspicious activity detection | Yes |
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain site features — for example, your login session may not be maintained properly.
The AO88 app uses secure local storage instead of cookies, which serves the same function but with an added layer of security.
As an ao88 member, you have several rights regarding your personal data. To exercise any of these rights, contact support — we typically respond within 7 business days.
You have the right to request a copy of the information AO88 holds about you.
You can request that incorrect or outdated information be updated.
After account closure, you may request the deletion of any data that is no longer necessary.
You can request a copy of your data in an easy-to-read file format.
You have the right to object to your data being used for specific purposes.
You may request that data processing be restricted while a dispute is being resolved.
Ao88 does not retain any data longer than necessary. Retention periods vary depending on the type and purpose of the data.
All relevant data is retained for as long as your account remains active, including registration details, transaction history, betting records, and support conversations.
Certain data must be retained for a specified period due to legal obligations. Once that period expires, it is securely deleted.
You can reach us with any questions, concerns, or complaints regarding the Privacy Policy. We take every message seriously.
Complaints will receive an initial response within 7 business days. Complex cases may take up to 30 days to resolve. Each complaint will be assigned a reference number so you can track its progress.
AO88 reviews this Privacy Policy on a regular basis. For significant changes, members will be notified in advance via their registered email and app notifications. The latest version will always be available on this page.